SWAP Sales Policy

Terms and Conditions of Sale

Supplies and equipment for sale by SWAP are sold as is with no warranty, no guarantee, no returns and no exchanges.  All sales are final.  All items should be tested on site prior to purchase when able.

Payment Methods Accepted

  • Public Store Sales - Cash, Personal Check, Business Check, Money Order, Cashier's Check, Visa, MasterCard
  • Public Auction Sales (Monday/Wednesday/Thursday) - Personal Check, Business Check, Money Order, Cashier's Check, Visa, MasterCard
  • UW Departments and State Agencies - MD Account Number, Procurement Card (Visa or MasterCard)
Public Sale Day Policies and Procedures

Prices for items available for sale will be marked on the item, clearly displayed on the stand or found on a price guide available throughout the store.  Items found un-priced on sale days may be priced on the spot or removed from the sales floor at the discretion of SWAP employees.

Some items on the sales floor may not be available for public sale.  Occasionally items are restricted to departmental purchasing only or the item is not available for sale until it has been fully processed by SWAP staff.

Items too large to carry must have a hold placed on it by a SWAP employee.  All sold items not taken at the time of purchase must have a sold tag placed on the item by the customer.  Customer should fill out the name and phone number clearly on the sold tag.  All sold items found without a sold tag or sold items not picked up within two business days of purchase will be placed back on the sales floor for resale.  There will be no refunds or exchanges for items placed back on the sales floor.

All items must be picked up by 3:30pm within two business days after purchase.  SWAP employees are willing to assist with loading of merchandise as a courtesy; however SWAP employees will not assist:

  • if the loading is deemed unsafe

  • in the items clearly will not fit

  • with tying down items to trailers or vehicle roofs
SWAP is not responsible for any damage to purchased items or customer vehicles while moving items or assisting in the loading process.

Customers are expected to behave civilly towards each other and to SWAP staff at all times.  Items will not be sold to customers who run or shove each other in the store.  Changes in prices of supplies or equipment can be done by the SWAP Managers ONLY.  Harassment of SWAP employees over pricing will not be tolerated.

Any items may be removed from the sale process at any time if it is determined to be in the best interest of the University to do so.

Questions or Comments Related to this Policy May be Directed to:

Matthew Thies, SWAP Operations Manager (matthew.thies@wisc.edu) or
Rob Johnson, SWAP Sales and Warehouse Lead (rob.j.johnson@wisc.edu)